Order Your Books

Selecting Your Online Learning Textbooks

If you are a Learn By Term student, please read the textbook procedures listed to ensure that your book order can be processed as quickly and efficiently as possible. If the Online Learning class you have registered for is being offered locally at your college, you can check with your local KCTCS bookstore first to get quicker access to your textbook and any required supplies.

If you are a Learn On Demand student, your required text will be available in the course on your start date. Learn on Demand uses digital content. This digital content is added to your bill as an eRequired Resource fee along with your tuition cost so you do not have to contact or visit the bookstore. Some programs may require hard copy text such as Nursing and Medical Information Technology. In these instances, you would need to visit the Learn on Demand webpage for more information.

Textbook Procedures
Ordering Textbooks Just Got Easier for Online Classes, Learn By Term Online Textbook Orders http://kctcs.bncollege.com

Procedure for KCTCS Online Textbooks

  • Select KCTCS Distance Learning in the Select Bookstore dropdown
  • Select your term (example Fall 2009)
  • Select your Department (example ENG or MT)
  • Select your Course (example 101, 102, 181)
  • Select your Section (example B5Z1, 15Z1)
  • Click on Continue
  • Click on View Textbook List
  • Click on New or Used and then add to Cart
  • Click on Continuing Shopping or if finished then click Checkout
  • Click on Register if you have not registered before. If already registered then Log in
  • Make sure you use a active e-mail address
  • Select your shipping method
  • Select the method of payment
  • Click on Submit
  • Verify you order and click on Place Order
  • Then print your Confirmation Order
  • You will receive a Confirmation Email with Tracking Number when you order is shipped
  • Payment Options

The bookstore accepts the following forms of payment for your online purchase:

  • Credit Cards (American Express, Discover, Master Card, Visa)
  • Barnes & Noble Gift Cards
  • When utilizing Student Financial Aid please note the following:

Financial Aid for any given semester, open 10 days prior to the start of classes, you may place your book order early and it will be shipped when financial aid is available.

Your Financial Aid Release (FAR) form must be signed and turned into your home campus. You must have received an email to your KCTCS email account notifying you that your financial aid is NOW available in the bookstore. Until you receive the email, your aid is not available in the bookstore and your books cannot be shipped. You may still place your order and your books will be shipped within 48 hours of the bookstore receiving your financial aid.

Your financial aid may be delayed in reaching the bookstore due to grades being posted from the previous semester, the FAR form not being signed, SAP review or federal verification. Also, keep in mind it takes 2 to 12 weeks to process your financial aid paperwork. Please contact your financial aid office if you have not received an email and have completed all of the necessary paperwork.

You will receive a confirmation email with tracking number when your order is shipped from the bookstore.

To Order by Telephone If You Are Paying by Check for KCTCS Online Classes

  • Call 1-866-823-2601
  • Have your class schedule available
  • Shipping address (must be a street address not a PO Box)
  • The books will be shipped within 48 hours of receiving your check
  • If paying by check, make the check out to ACTC Bookstore and mail it to Ashland Community & Technical College Bookstore at 902 Technology Drive, Grayson, KY 41143-9500

Refund Policy

For a full Refund on textbooks, if returned within the first week of class, in your original form of payment with a receipt. You can take your book(s) to your home campus bookstore for a refund or ship the book(s) back to the Ashland Community & Technical College Bookstore at 902 Technology Drive, Grayson, KY 41143-9500.

Why a Class May Not Be Listed or No Book Is Available

There may not be a book required for the class, and you should speak with your faculty member.
The Online Learning bookstore has not yet received an order from the faculty member for a book to be posted.

The Online Learning class is being offered locally and the book is available at the local KCTCS bookstore.
The class you are searching for is not a Online Learning class and the book is available at the local KCTCS bookstore.